Community Services Case Management (CSCM)

One of the greatest challenges for families of adults with moderate to severe disabilities is finding a program that can meet the developmental, physical, and behavioral needs of their family member. The Arc offers community-based programs that provide a range of services needed to continue the level of learning these young adults experienced while in school.

The Program

The Community Services Case Management (CSCM) staff works to serve the Bexar County community and contiguous counties with families who care for children and young adults ages 3-21 years with special health care needs and disabling conditions that Medicaid does not currently cover. The staff also works hard to serve individuals of any age with Cystic Fibrosis. CSCM case managers help families navigate the network of service providers and act as advocates to serve in the child’s best interest. The case management process is comprehensive because it involves everyone who plays a role in the child’s life: parents, guardians, family members, physicians, clinics, school personnel, childcare providers, and social service agencies. 

Case managers work with families to identify needs, create a personalized plan, and connect with resources. Most families served by CSCM qualify as low-income; however, The Arc’s case management services are provided free of charge to children with disabilities and their families regardless of income. 

Our Staff

At The Arc, we know that in order to provide excellent services, you have to have a great team of staff. To that end, we constantly invest in staff training that will expand their toolkits to enable them to provide quality and innovative care to the individuals in our programs. We value a community of continuous learning and partner with subject matters experts who provide trainings on a variety of topics such as: basic medical supports, positive behavior supports, and emergency preparedness.


  • Have a diagnosis of an intellectual and/or developmental disability (I/DD), autism spectrum, or dual diagnosis with I/DD
  • Individuals of any age with Cystic Fibrosis
  • Ages 3-21 years
  • Must reside in Bexar and surrounding counties

More Information

Inquiry Form

"*" indicates required fields

This field is for validation purposes and should be left unchanged.